I just had a woman in the pharmacy bitching at me because her daughter has gone without her psych meds because we didn’t have the correct insurance on file. We told her 2 FUCKING WEEKS SO what we needed her to bring us, and suddenly it’s our fault this wasn’t taken care of.
AND THEN it’s almost a matter of life and death that we try every discount card under the sun to get her skin bleaching cream covered at less than $250. Because the state won’t pay for anything cosmetic.
So her daughter has gone without her antipsychotics since November, at least, because she can’t be bothered to do more than come into the pharmacy every two weeks and complain that we can’t magically pull her medical coverage info out of our collective asses and she may have to do something on her own.
