Originally posted January 8, 2009.
Every single local moron was in the store tonight. Supertech left and these masses of stupidity showed up to give us examples of new lows in intelligence. We had someone in there arguing with me about brand vs. generic, bitching about how he was on the generic and it didn’t work, so now he’s on the brand (not true – he was on a short-acting version of a drug and that didn’t work, so the MD prescribed a long-acting version of it instead). He then came back and harassed me for a dime that I distinctly remember giving to his wife when I handed her the change, because she pretty much dropped all of it on the counter.
We right after that we had a woman who came in with a script for a drug that’s not really a drug, it’s a combination of 3 drugs conveniently packed in blister packs with fancy directions saying “take this at dinner” and “take these two at breakfast”. She comes in, guns blazing, saying that her doctor wrote out the script one way but told her to ask us to give her the generic of it. Unfortunately, this combo-pack is considered a single, brand name drug, and even though two of the 3 drugs in the cocktail are available generic, we can’t just switch them because the cocktail itself isn’t generic.
At some point in this mix we had a woman who brought in her inhaler, empty, no label or box, and handed it to the pharmacist on duty. Alright, I can handle a lot of shit that the patients toss our way, but let me make something clear to anyone reading this. There is absolutely no fucking reason why you should ever, EVEREVEREVER, hand your pharmacy staff something that has been placed in one of your orifices. You want me to hop the counter and lick your hand? No? That’s right, because you don’t know where my mouth has been or what’s been in it. What makes these people think I want to touch something that’s been in their nasty-ass mouths? Oh, that’s right, THEY DON’T THINK.
The icing on the cake came when one of our regular complainers paid for her things and then went up to the front store and asked the assistant manager if the pharmacist was new because she obviously didn’t know how to do her job and had overcharged her by “a whole bunch”. While it did turn out that she was overcharged $3 for something that hadn’t properly been voided out, she was actually bitching saying that the poor pharmacist had charged her for every sheet of paper that we print out, the same patient info sheets she gets every single time she comes and picks things up. I’m sure she raced right home to pleasure herself while calling the “How’s our service?” number on the receipts and giving us the lowest scores possible.
I feel really bad that the pharmacist in there had to deal with FlakeyTech tonight, who is only partly useless on a good day, but today was saying she was very close to calling out because her back was spasming and she was only standing because she’d spent all afternoon in the fetal position. This meant that she was going to be moaning all night about how much pain she’s in and how she can’t do anything.
Thank god tomorrow is Friday. With any luck it will be slow, and I’ll come home to a drink waiting for me.